About the Company:

UroTuning is a European focused performance parts supplier with an emphasis on customer experience. Our slogan “By enthusiasts, for enthusiasts” has always been at the forefront of our business. We believe that the best customer experience comes from a team of employees that share the same passions and interests of our fans and customers. With vast connections in the European automotive industry, UroTuning has been able to grow as a company while providing enthusiasts with parts they need for their vehicle. We are constantly bringing on new vendors and we are always aiming to improve and grow as a company and as a family. Located in Tampa, Florida, UroTuning supplies parts to customers throughout the US and around the globe.


UroTuning Employment Benefits:

  • 401k Retirement program with Company Matching
  • Medical Healthcare Coverage
  • Paid Time Off
    • 1 Week after 90 days
    • 1 More Week after 6 months
    • 3 Weeks after 1 year annually
  • Paid Holidays
  • Employee Discount Purchase program
  • Lunch Freedom - Choose your time 30-60 min lunch
  • Yearly Bonuses
  • Company Team Building Outings
  • Work with like minded European Car Enthusiasts

 


Customer Service Associate


Status: Currently Hiring
 
Location: Tampa, FL (In office only, must be local to Tampa)

UroTuning is searching for a Customer Service Representative with excellent VW/Audi/BMW/MINI product and technical knowledge to join our customer support team and continue to enhance our customer service. This position will consist of communicating with UroTuning customers via email, chat, text and phone, taking care of customer inquiries as well as fostering a friendly, positive, customer centered environment.
 
What we're looking for:

  • Must be passionate about customer service AND European cars!
  • Excellent communication skills is a must
  • 2 years of experience in a customer service retail position
  • German automotive and parts knowledge (Volkswagen, BMW, Audi, ETC)
  • Comprehensive understanding of automotive parts and their applications with a focus on performance and repair is required
  • Ability to work with a team and create professional relationships and a positive fast paced working environment
  • Advanced problem solving skills and proven time management skills are a must
  • Comfortable and friendly phone demeanor as well as proficiency in writing and ability to easily navigate email and e-commerce programs
  • Future openness to working on the weekends if needed
  • Hours are for this position are currently full time 9:00AM – 5:30PM Monday-Friday
Pay for this position starts at $16 per hour based on experience. 

Please send your Resume to hiring@urotuning.com


 

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