How do I return an item?


Before any product is returned, contact UroTuning by email or phone for an RMA number. An RMA must be issued prior to returning ANY product.

We accept NO returns after 60 days and without written authorization.

All returns are subject to a 15% restocking fee. NO returns on Tools, Electrical, Installed or Special order parts.

Shipping fee's are non-refundable (items shipped with FREE shipping will still be subject to actual shipping charges being non-refundable).

Some items are shipped direct from our suppliers, in these cases your return may be subject to an additional restocking fee assessed by our supplier.

Failure to follow the procedure above may result in a loss of product and delay your refund.

Pricing or Typographical Errors

While UroTuning strives to provide accurate product and pricing information, pricing or typographical errors may occur. UroTuning cannot confirm the price of an item until after your order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, UroTuning shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is mispriced, UroTuning may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Prices and availability are subject to change without notice.